Terms of service

TERMS OF SERVICE

This website, titanletters.com (the "Site"), is operated by Competence Collective LLC, doing business as Titanletters ("Titanletters", "we", "us", "our"). By visiting the Site or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service"). If you do not agree to these terms, please do not use the Site.

1. ONLINE STORE TERMS
By using this Site, you confirm that you are at least the age of majority in your state or province of residence, and that you will not use our products or services for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your right to use the Site.

2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or the service without express written permission from us.

3. ACCURACY OF INFORMATION
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk.

4. PRODUCTS AND PRICING
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Certain products may be available exclusively online and may have limited quantities. We have made every effort to display product colors and images accurately, but we cannot guarantee that your device's display will be accurate. All descriptions of products and pricing are subject to change at any time without notice.

5. ORDERS, BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order you place with us, and to limit or cancel quantities purchased per person, household, or order. You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Site, and to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

6. SHIPPING AND DELIVERY
Delivery times shown on the Site are estimates only. We are not liable for delays caused by carriers, customs, or events outside our reasonable control. Risk of loss passes to you upon our delivery of the products to the shipping carrier.

7. RETURNS AND REFUNDS
Our Refund Policy, available on this Site, is incorporated into these Terms of Service. Please review it before making a purchase.

8. THIRD-PARTY LINKS AND TOOLS
The Site may contain links to third-party websites or provide access to third-party tools. We are not responsible for the content or accuracy of third-party materials or websites, and we provide access to such tools "as is" without any warranties. Complaints or questions regarding third-party products should be directed to the third party.

9. USER COMMENTS AND FEEDBACK
If you send us comments, suggestions, or other materials, you agree that we may, at any time and without restriction, use them in any medium without any obligation to you. You agree that your comments will not violate any right of any third party and will not contain unlawful, abusive, or obscene material.

10. PERSONAL INFORMATION
Your submission of personal information through the Site is governed by our Privacy Policy, available on this Site.

11. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct any errors, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order.

12. PROHIBITED USES
You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules, or laws; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, defame, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, or scrape; or (j) to interfere with the security features of the Site.

13. INTELLECTUAL PROPERTY
All content on this Site, including text, graphics, logos, images, and product designs, is the property of Competence Collective LLC or its content suppliers and is protected by applicable intellectual property laws.

14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Site will be uninterrupted, timely, secure, or error-free. The Site and all products delivered to you through it are provided "as is" and "as available" without any warranties of any kind, either express or implied. In no case shall Competence Collective LLC, its directors, officers, employees, or suppliers be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Site or any products purchased through it, except as required by applicable law. In states or jurisdictions that do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

15. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Competence Collective LLC and its affiliates, officers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

16. SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

17. TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. We may terminate this agreement at any time if you fail to comply with any term, and you will remain liable for all amounts due up to the date of termination.

18. ENTIRE AGREEMENT
These Terms of Service, together with any policies posted on this Site, constitute the entire agreement between you and us and govern your use of the Site, superseding any prior agreements.

19. GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States.

20. CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to this page. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.

21. SMS TERMS & CONDITIONS
By providing your mobile number, you agree to receive recurring automated marketing and order-related text messages from Titanletters. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Questions: agency@competencecollective.com or +1 (682) 553-0088.

22. CONTACT INFORMATION
Questions about these Terms of Service can be sent to us at:
Competence Collective LLC (Titanletters)
1216 Briarhaven Dr, Bedford, TX 76021, United States
Email: agency@competencecollective.com
Phone: +1 (682) 553-0088